You probably already use mobile analytics to understand what people are doing within your app – average session length, daily active users, most popular screens, etc. But do you think about where people are, or what they are doing in the real world when using your app? Mobile users can be almost anywhere when using an app or consuming content, which makes mobile different than other types of media. To truly take advantage of the medium, it’s important to understand the impact that location has on app usage.
What is Location Analytics?
Until recently, there wasn’t really an easy way to get location insights for an app. Google Analytics and Flurry are two excellent mobile analytics solutions, but they will only show location data down to the city level. That’s why we launched Placed Analytics – a free service – to provide app developers with daily, aggregated reports around the places that users were nearby when interacting with their app. The service supports Android, iOS and mobile web; the only requirement is that the app or site have permission to collect location data from its users.
There are numerous ways that you can use location analytics to better understand the behaviors and preferences of your users, and to shape plans for new features or improvements to your app.
Here are some example use cases:
Understand how often people are moving (and how quickly) when using your app.
Are people usually in transit, walking or standing still? This may seem obvious, but if they’re often walking or in transit, consider making buttons larger. Or, you may want to add voice controls to make the app more user-friendly (not to mention safer).
Track specific events within your app to identify where people were when they completed important actions. Where were people when they first registered for your app? When they upgraded to the paid version? When they made a purchase or shared something on Facebook? Using location analytics, you can start to identify relationships between certain types of places and key activities, and adjust your messaging and marketing tactics accordingly.
Ensure that your app addresses all the needs of your users. If your app has a price scanning feature, make sure that you are set up to support all of the various types of products sold in the businesses where people are opening your app most often. Or, if your app connects people with local services, you can identify which neighborhoods you should expand into next based on the specific areas where people are opening your app.
Learn more about your users and their habits. See if they use your app in urban areas, suburban neighborhoods or rural places. Determine if they prefer fast food or French restaurants. Identify whether they shop at Walmart or Nordstrom. Get a better sense of who your users are and what they like to do.
Of course, these are just a few general examples. There are as many use cases as there are types of apps on the market. If your app or site uses location, you can now access a wealth of valuable data – for free. Simply implement an SDK, update your app on the market and start discovering new insights about your app and its users the next day.
This article originally appeared in MobileDevHQ.